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EdSights was founded on a simple belief: if you want to understand the student experience, you have to ask them directly.

The Student Voice Score® (SVS®), powered by EdSights, is a standardized benchmark built on this philosophy.

It provides a clear, comparable measure of student satisfaction - grounded not in proxy signals, but in what students themselves are reporting about their experience.

With SVS, institutions can:

• Track student sentiment over time
• Benchmark against peer institutions
• Identify the underlying drivers of satisfaction and dissatisfaction

Because student satisfaction is closely tied to retention, persistence, and overall success, the SVS® helps institutions proactively identify challenges before they impact outcomes.

⚙️ How it Works

As part of the research-backed framework driving EdSights’ Student Voice Intelligence, each year, students are asked, “How likely are you to recommend your institution to a friend?”

From this, institutions receive:

• A Student Voice Score — a clear, quantitative benchmark of overall student sentiment
• Qualitative insights that explain the factors driving the score

EdSights analyzes student feedback to uncover: