Our help guides offer detailed step-by-step instructions and troubleshooting tips for all things EdSights
Dashboard Settings Help Guides
How to Edit a Knowledge Base Answer
How to Approve a Question in the EdSights Knowledge Base
How to Add a New Question to your EdSights Knowledge Base
How to Edit and Approve the Need-Based Resources
Using the Audience Feature in the Knowledge Base
Managing Need-Based Resources with Tags
How to Set Up an Alert Contact and Customize Alert Response
Inviting a New Admin to the EdSights Dashboard and Editing Their Permissions
How to Assign Tags to Limited Admins
Student Page Help Guides
How to Filter Students by Tags
How to Filter Students by Opt-In Status
How to Use all Student Filter Options
Interventions Page Help Guides
How to Review an Opportunity for Follow Up
Alerts Page Help Guides
How to Dismiss or Mark Action Taken on an Alert via the EdSights Dashboard
How to Dismiss or Mark Action Taken on an Alert via Email
Chatbot Messaging Help Guides
How to Download All Student Responses to a Proactive Check-In
How to Submit a Custom Campaign
These detailed documents are designed to provide clear, concise, and user-friendly information about a specific feature or aspect of EdSights
Watch our EdSights Expert videos designed to help you gain expertise in the EdSights product
EdSights Retain Dashboard Overview
Uploading the Student File to your Dashboard
About the Student Voice Score®
Use the outreach templates to share EdSights Intervention information with external teams or to conduct direct student outreach.
Internal Outreach Email Templates
Student Outreach Email Templates
Access our training webinar recordings for in-depth, expert-led sessions on diverse subjects that aim to maximize your EdSights experience
Registration Reimagined: Custom Messages for Enrollment
Your Knowledge, Your Way: Leveraging the Knowledge Base for Maximum Impact
Find, Filter, Follow-up: Impactful Tags in the EdSights Dashboard
Warm Up, Don’t Melt Down: Pre-College Engagement Strategies
Leadership Lens: Advocating for EdSights at the Executive Level
From Voices to Vision: Strategic Planning with the Student Voice Score
Smooth Sailing: Enhancing your Workflow to Elevate your Chatbot
Bullseye: Targeted Outreach with Custom Campaigns
Embrace, Empower, Excel: Change Management Strategies for Implementing EdSights