Table of Contents


On your EdSights Dashboard, you have access to a page dedicated specifically to your Student Voice Score®. You can access this page by clicking on the “Insights” Tab at the top of your EdSights Dashboard.

SVS Insights

This section allows you to explore your SVS in greater detail by filtering results by Tag and comparing your scores to peer institution benchmarks.

You can also view the distribution of student responses (the percentage of promoters, passives, and detractors.

Additionally, you can download the full SVS report, including qualitative student feedback and comments.

image.png

Satisfaction by Population

Understand which student populations have the highest and lowest SVS results based on your Tags. This view helps you compare the satisfaction levels of different student groups against the overall average sentiment at your institution, making it easier to identify populations that may need additional support or attention.

image.png

AI-Powered Feedback Themes

Access AI-generated themes and analysis from qualitative student feedback to quickly identify what’s driving satisfaction — and where there are opportunities to improve.

Rather than reviewing hundreds of individual comments manually, this feature surfaces recurring themes, emerging concerns, and the key factors influencing student sentiment. Themes can be explored alongside SVS results to better understand not just how students feel, but why they feel that way.

image.png

Score Over Time

View your historical SVS trends year over year.

This view helps institutions identify long-term patterns, measure the impact of initiatives and interventions, and monitor shifts in satisfaction across different student populations. Tracking trends over time often provides more meaningful insight than looking at a single score in isolation.